At Valentin Varnish, we strive to ensure you’re happy with your purchase. If you’re not completely satisfied, we offer a return and refund policy to make things right.
1. Returns
You can return your item within 15 days from the date of delivery.
Items must be unused, in the same condition as received, and in their original packaging.
To return your item, please reach out to us at [email protected].
2. Refunds
All refunds will be issued in cash via Cash on Delivery (COD).
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Refunds will be processed within 7-10 business days after approval.
3. Exchange Policy
We do not offer exchanges. If you’d like a different product, please return your original item and place a new order.
4. Non-Returnable Items
Certain items like customized products, sale items, or opened items cannot be returned or refunded.
5. Contact Us
If you have any concerns or need help with a return, please contact us at [email protected].